Legal information
A simple explanation of what personal information may be handled through this website and why.
We may receive information that you choose to send, such as your name, email address, telephone number, business details, website link, enquiry content or listing correction request. Technical information may also be processed when you visit the website, such as IP address, browser information and cookie choices.
Contact forms: used to reply to general enquiries.
Suggest a business forms: used to review suggested additions to the directory.
Claim or update listing forms: used to verify requests, correct details or assess removal requests.
Advertise enquiry forms: used to discuss profiles, visibility plans and related services with businesses.
Newsletter or email signups: if introduced later, used only for the updates described at signup, with an unsubscribe option.
Analytics data: if analytics are enabled, information such as pages viewed and broad usage patterns may be collected to improve the site. Non-essential analytics will not be activated before any required consent is obtained.
AI Customer Assistant: where available, questions and intentionally submitted contact requests may be processed so the assistant can answer from approved business information or pass an enquiry to a business.
Paid listings: if a business purchases a service, customer and payment information necessary for the service and accounting may be handled through the selected payment/invoicing provider.
Please do not submit sensitive personal information, medical details or payment card details through website forms or the AI Customer Assistant.
Information is shared only as needed to run the service or respond to your request. Service providers may include:
If you ask the AI Customer Assistant to send a request to a listed business, the contact information and message you submit may be shared with that business so it can respond.
You may ask about your personal information, request correction or deletion where applicable, object to certain processing, or unsubscribe from future emails. Privacy requests can be sent to: hello@englishfriendlygeneva.com.
Swiss data protection rules apply to this Switzerland-based website. European data protection rules may also apply where the service targets or monitors people in the European Union.
Last updated: 27 May 2026